Agenda du consommateur 2030L’agenda du consommateur européen représente la vision stratégique de la Commission européenne dans le domaine de la politique des consommateurs.Consumer Protection PledgeVoluntary commitments by online platforms on the safety of non-food consumer products sold online by third party sellers and on digital consumer rights.Consumer education and local advice initiativesDiscover how the EU enhances consumer education, focuses on local advice, and addresses the needs of vulnerable groups.Consumer issues in other policiesEU policy areas with a direct effect on the rights of European consumers, such as banking, public services, passenger right, communications and energy.Evidence-based consumer policyKnowing consumer markets and consumer behaviour in the EU helps the Commission make better policies.Key consumer dataThe European Commission is providing new information to assess consumers’ needs in the Single Market and the impact of COVID-19.Our partners on consumer issuesConsumer consultative & expert groups and national and international organisations consulted by the Commission in order to craft effective consumer policy.Sustainable Consumption PledgeVoluntary cooperation with businesses to increase the sustainability of production and consumption, thereby complementing other regulatory actions.
Agenda du consommateur 2030L’agenda du consommateur européen représente la vision stratégique de la Commission européenne dans le domaine de la politique des consommateurs.
Consumer Protection PledgeVoluntary commitments by online platforms on the safety of non-food consumer products sold online by third party sellers and on digital consumer rights.
Consumer education and local advice initiativesDiscover how the EU enhances consumer education, focuses on local advice, and addresses the needs of vulnerable groups.
Consumer issues in other policiesEU policy areas with a direct effect on the rights of European consumers, such as banking, public services, passenger right, communications and energy.
Evidence-based consumer policyKnowing consumer markets and consumer behaviour in the EU helps the Commission make better policies.
Key consumer dataThe European Commission is providing new information to assess consumers’ needs in the Single Market and the impact of COVID-19.
Our partners on consumer issuesConsumer consultative & expert groups and national and international organisations consulted by the Commission in order to craft effective consumer policy.
Sustainable Consumption PledgeVoluntary cooperation with businesses to increase the sustainability of production and consumption, thereby complementing other regulatory actions.
