Skip to main content


The EU legislates to protect consumer safety and consumer rights - including in rapidly evolving areas like online trading, energy supplies and financial services. It also supports European consumer centres, which offer help with cross-border dispute


The EU supports consumers that face problems with a product or a service, through bringing the case to court or solving the problem without going to court.

Rules on ensuring non-food product safety in the EU and Safety Gate, the rapid alert system for exchanging information about non-food banned products.

A new circular economy strategy will transform Europe into a more competitive resource-efficient economy, addressing a range of economic sectors.
EU policies and laws help reduce greenhouse gas emissions from transport, for example by setting emission limits for cars and vans.

EU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.


Topics: Consumers
Departments: Justice and Consumers