Page contentsPage contents Policies Consumer protection policyConsumer protection policies, strategies and statistics.Solving consumer disputesThe EU supports consumers that face problems with a product or a service, through bringing the case to court or solving the problem without going to court.Product safetyRules on ensuring non-food product safety in the EU and Safety Gate, the rapid alert system for exchanging information about non-food banned products.Circular economyA new circular economy strategy will transform Europe into a more competitive resource-efficient economy, addressing a range of economic sectors. Transport emissionsEU policies and laws help reduce greenhouse gas emissions from transport, for example by setting emission limits for cars and vans. Consumer protection lawEU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.Consumer Protection in Financial ServicesConsumer credit rights, including the right to information, to change your mind and to pay back ahead of time, and the consumer credit information form.Energy supply: policy informationConsumer energy rights, energy bill requirements, sample bills and information on the Citizens' Energy Forum and the ECCG. Related Topics: Consumers Departments: Justice and Consumers
Solving consumer disputesThe EU supports consumers that face problems with a product or a service, through bringing the case to court or solving the problem without going to court.
Product safetyRules on ensuring non-food product safety in the EU and Safety Gate, the rapid alert system for exchanging information about non-food banned products.
Circular economyA new circular economy strategy will transform Europe into a more competitive resource-efficient economy, addressing a range of economic sectors.
Transport emissionsEU policies and laws help reduce greenhouse gas emissions from transport, for example by setting emission limits for cars and vans.
Consumer protection lawEU rules on consumer contracts and marketing, unfair commercial practices, package travel and timeshare services and enforcement of consumer rights.
Consumer Protection in Financial ServicesConsumer credit rights, including the right to information, to change your mind and to pay back ahead of time, and the consumer credit information form.
Energy supply: policy informationConsumer energy rights, energy bill requirements, sample bills and information on the Citizens' Energy Forum and the ECCG.
