Enforcing consumer protection in the EU, international agreements, injunctions in infringement cases, ensuring legal compliance.
Consumer complaint resolution information, including the ODR platform, the ECC Network and European small claims procedure.
Information on opening a bank account, transferring money or taking a loan.
Policy-relevant insights on the consumers' engagement in the circular economy
This platform provides content creators, influencers, advertisers and agencies active in the European Union, with basic guidance on how to comply with EU consumer protection law. Access resources such as video trainings, checklists and links to national authorities.
Find out how EU law protects displaced Ukrainians and their families when buying goods and services in the EU.
Information on consumer rights relating to unfair commercial practices, unfair prices, etc.
Information on your rights when it comes to accessing and using telecommunications, internet and online services.
Resources for consumers on topics such as sustainable consumption, data protection, internet safety, and financial literacy.
We mark 50 years of protecting and empowering European citizens through EU consumer rights.