Alternative dispute resolution allows consumers and traders to settle disputes quickly and inexpensively without going to court.
The commission publishes research and reports to parliament on the application of consumer alternative dispute resolution.
A streamlined system for bringing consumer disputes to court where the trader is in a different EU country
A platform that allows consumers and traders to settle disputes relating to online purchases with the assistance of an impartial dispute resolution body.
A list of out-of-court resolution bodies for consumer disputes in EU countries.