Alternative dispute resolution for consumersAlternative dispute resolution allows consumers and traders to settle disputes quickly and inexpensively without going to court.European Consumer Centres Network - ECC NetECC Net and COVID-19FAQ on cancellations of individually booked accommodations, car rental and events due to COVID-19European small claims procedure (Your Europe)A streamlined system for bringing consumer disputes to court where the trader is in a different EU countryRepresentative Actions Directive The Representative Actions Directive aims to ensure the defence of collective interests of consumers in the internal market. Related links Consumer dispute resolution – Practical information (Your Europe)
Alternative dispute resolution for consumersAlternative dispute resolution allows consumers and traders to settle disputes quickly and inexpensively without going to court.
European Consumer Centres Network - ECC NetECC Net and COVID-19FAQ on cancellations of individually booked accommodations, car rental and events due to COVID-19
European small claims procedure (Your Europe)A streamlined system for bringing consumer disputes to court where the trader is in a different EU country
Representative Actions Directive The Representative Actions Directive aims to ensure the defence of collective interests of consumers in the internal market.