Enforcement of consumer protectionEnforcing consumer protection in the EU, international agreements, injunctions in infringement cases, ensuring legal compliance.Resolve your consumer complaintConsumer complaint resolution information, including the ODR platform, the ECC Network and European small claims procedure.Consumer financial products and servicesInformation on opening a bank account, transferring money or taking a loan. Sustainable consumptionPolicy-relevant insights on the consumers' engagement in the circular economyInfluencer Legal HubThis platform provides content creators, influencers, advertisers and agencies active in the European Union, with basic guidance on how to comply with EU consumer protection law. Access resources such as video trainings, checklists and links to national authorities.EU consumer rights for displaced UkrainiansFind out how EU law protects displaced Ukrainians and their families when buying goods and services in the EU. Unfair treatmentInformation on consumer rights relating to unfair commercial practices, unfair prices, etc.Internet and telecoms (roaming, data protection, online content)Information on your rights when it comes to accessing and using telecommunications, internet and online services. Video resources for consumersResources for consumers on topics such as sustainable consumption, data protection, internet safety, and financial literacy.50 years of consumer legislationWe mark 50 years of protecting and empowering European citizens through EU consumer rights.
Enforcement of consumer protectionEnforcing consumer protection in the EU, international agreements, injunctions in infringement cases, ensuring legal compliance.
Resolve your consumer complaintConsumer complaint resolution information, including the ODR platform, the ECC Network and European small claims procedure.
Consumer financial products and servicesInformation on opening a bank account, transferring money or taking a loan.
Influencer Legal HubThis platform provides content creators, influencers, advertisers and agencies active in the European Union, with basic guidance on how to comply with EU consumer protection law. Access resources such as video trainings, checklists and links to national authorities.
EU consumer rights for displaced UkrainiansFind out how EU law protects displaced Ukrainians and their families when buying goods and services in the EU.
Unfair treatmentInformation on consumer rights relating to unfair commercial practices, unfair prices, etc.
Internet and telecoms (roaming, data protection, online content)Information on your rights when it comes to accessing and using telecommunications, internet and online services.
Video resources for consumersResources for consumers on topics such as sustainable consumption, data protection, internet safety, and financial literacy.
50 years of consumer legislationWe mark 50 years of protecting and empowering European citizens through EU consumer rights.
