Tender opportunities - communication

Update 07/11/2022

The European Commission, Directorate-General for Communication (COMM), published on 29/07/2021 in the Official Journal of the European Union a new call for Requests to Participate in a Dynamic Purchasing System (DPS) for Communication Services (2022/S 139-395986), aimed at delivering complex communication services (with particular emphasis on strategy and transcreation).

DG COMM plans to use this DPS at the latest in December 2022, for launching a mini-competition of an estimated value of €30 million.

While there is a four-year time limit for joining the DPS itself, each mini-competition will only be open to companies already admitted to the DPS at the time of the launch of the mini-competition.

In order to be able to participate in the upcoming competitions under the DPS, the interested candidates must register in the DPS platform.

Update 19/10/2021

The first mini-competition under the Dynamic Purchasing System (DPS) for Communication Services (2021/S 145-384395), as mentioned in the below announcement, was launched on October 8, 2021. DG COMM warmly encourages all interested economic operators to register on the DPS platform by using the link in this announcement, in order to be able to participate to upcoming mini-competitions under all seven categories of services foreseen in this DPS.

The European Commission, Directorate-General for Communication (COMM), published on 29/07/2021 in the Official Journal of the European Union a call for Requests to Participate in a Dynamic Purchasing System (DPS) for Communication Services (2021/S 145-384395), consisting of 7 categories related to communication services, one of which covers specifically Media planning and buying.

DG COMM plans to use DPS Category 1: Media planning and buying at the latest in October 2021 for launching a first mini-competition of an estimated approximate value of €20 million.

While there is a four-year time limit for joining the DPS itself, each mini-competition will only be open to companies already admitted to the DPS at the time of the launch of the mini-competition.

In order to be able to participate in the upcoming competitions under the DPS, the interested candidates must register in the DPS platform.

The Directorate General for Communication (DG COMM) of the European Commission manages Europe Direct Contact Centre (EDCC), answering citizens’ questions about the EU, its policies, and its programmes, via phone, email, and instant messaging. The contact centre’s operations are delivered through a dedicated framework contract that will soon be renewed.

In the runup to the publication of the dedicated open procedure, DG COMM invited market operators in the field of contact centres to an online information session on 12 December 2024. The purpose was to inform about the EDCC and the upcoming procedure and gather feedback from economic operators potentially interested in participating as tenderers in the public procurement procedure for the provision of EDCC services.

Find here the presentation used during the online information session, including questions and answers

Disclaimer

All information provided by the contracting authority during the online information session is purely indicative and is intended for preliminary informational purposes only.

The information shared does not constitute a commitment, a promise, or a legal obligation on the part of the contracting authority to proceed in any specific manner.

All details, including but not limited to scopes, estimates, and procedures, are subject to change at the discretion of the contracting authority without prior notice.

No right, claim, or reliance can be derived or asserted based on the information shared in this consultation.

Economic operators should not construe any information provided during this consultation as grounds for any claim or expectation of entering into a contractual relationship with the contracting authority.