Booking.com and Expedia Group
Following a dialogue with the CPC authorities, Booking.com and Expedia Group have committed to changes in the way they present offers, discounts and prices to consumers. With the changes, consumers should be better able to make informed comparisons in line with the requirements of EU consumer law. The changes are applicable on Booking.com and on the Expedia brands – Expedia, ebookers and hotels.com.
Airbnb
Following the joint action of the CPC authorities, Airbnb improved its presentation of prices in order to ensure that, whenever properties are offered, the consumer is provided with the total price inclusive of all the applicable mandatory charges and fees. Moreover, the company agreed to improve the fairness of its terms of services and to distinguish professional traders from private peer hosts.