Victims' rights in the EU

Victims' needs

Every year, an estimated 15% of Europeans or 75 million people in the European Union fall victim to crime. More and more people are travelling, living or studying abroad in another EU country and can become potential victims of crime.

The EU works continuously to ensure that victims receive the support and protection they need, everywhere in the EU.

People falling victim to crime have a range of needs, varying from victim to victim. To meet these needs, all victims must be treated individually. However, the needs of victims can be grouped into 5 broad categories

• respectful treatment and recognition as victims
• protection from intimidation, retaliation and further harm by the accused or suspected and from harm during criminal investigations and court proceedings
• support, including immediate assistance following a crime, longer-term physical and psychological assistance and practical assistance
• access to justice to ensure that victims are aware of their rights and understand them, and are able to participate in proceedings
• compensation and restoration, whether through financial damages paid by the state or by the offender or through mediation or other form of restorative justice

Victims' rights in the EU

The Victims' Rights Directive establishes minimum standards on the rights, support and protection of victims of crime and ensures that persons who have fallen victim to crime are recognised and treated with respect. They must also receive proper protection, support and access to justice.

The Directive considerably strengthens the rights of victims and their family members to information, support and protection. It further strengthens the victims' procedural rights in criminal proceedings. The Directive also requires that EU countries ensure appropriate training on victims' needs for those officials who are likely to come into contact with victims.

EU countries had to implement the provisions of the Directive into their national laws by 16 November 2015. In 2013, the European Commission issued a guidance document to assist EU countries in this process.

On 11 May 2020, the European Commission adopted a report on the implementation of the Victims’ Rights Directive. The report assesses the extent to which Member States have taken the necessary measures to comply with its provisions.

For victims of certain crimes, the EU adopted specific rules. These rules build on the Victims' Rights Directive but respond more directly to the specific needs of victims of particular crimes. The EU legislation exists to provide protection and support for

• victims of human trafficking,
• child victims of sexual exploitation and child pornography,
• victims of terrorism.

In order to assist the national authorities in implementation of the EU rules on victims’ rights, the European Commission set up the EU Centre of Expertise for Victims of Terrorism. The EU Centre offers expertise, training, guidance and support to national authorities and to victim support organisations.

On 8 March 2022, the Commission adopted a proposal for a Directive on combating violence against women and domestic violence. The proposal provides for concrete measures related to access to information, support, protection, and access to compensation to the extent that these relate specifically to victims of violence against women and victims of domestic violence.

On 24 June 2020, the Commission adopted its first-ever EU strategy on victims’ rights (2020-2025) to ensure that all victims of all crime in the EU can fully benefit from their rights. The Strategy provides for actions for the European Commission, Member States and civil society for a period of 5 years (2020 – 2025).

Evaluation of the Victims’ Rights Directive

On 28 June 2022, the European Commission adopted its evaluation of the Victims’ Rights Directive. The evaluation is one of the Commission’s key actions set out in the EU Strategy on Victims’ Rights (2020 – 2025). It was informed by a support study and data collection that included a public consultation.
The evaluation shows that over the past ten years, the Victims’ Rights Directive has greatly contributed to improving the lives of victims across the EU. It has enhanced victims’ safety and reduced the risk of negatives effect from the participation in criminal proceedings and from the contacts with the offender.
However, the evaluation also points that there are still situation where not all victims can fully rely on their rights due to a lack of clarity and precision in the drafting of some of the rights in the Directive. In particular, shortcomings were identified in relation to victims’ access to information, victims’ access to support services and to protection in accordance with each victim individual needs. Victims should be able to take more active role in the criminal proceedings and have easier access to compensation – so they can see that justice is done for them. 
The Commission will continue working on strengthening victims’ rights and plans to propose a revision of the Victims’ Rights Directive in 2023.

Open public consultation on the impact assessment for the revision of the Victims’ Rights Directive

The Commission conducted a consultation to gather the views of the public on possible policy options within the context of the impact assessment for the revision of the Victims’ Rights Directive. The revision of the Victims’ Rights Directive is part of the EU Strategy on Victims’ Rights (2020 – 2025).

This consultation was directed towards all stakeholders and citizens with an interest in this topic. It lasted from 8 March to 31 May 2022: Open public consultation on the impact assessment for the revision of the Victims’ Rights Directive. 

Revision of the Victims’ Rights Directive

To address the problems identified in the Evaluation of the Directive, on 12 July 2023, the Commission proposed amendments to the Victims’ Rights Directive. 

The amendments relate to five main victims’ rights: access to information, improved support and protection, improved participation in criminal proceedings and facilitated access to compensation. 

Political agreement on the Commission proposal for the revision of the Victims’ Rights Directive

On 10 December 2025, the European Parliament and the Council reached a political agreement reached on the Commission proposal for the revision of the Victims’ Rights Directive. The new rules ensure that victims across the European Union receive better support, access to information and easier access to justice.

In particular, the new rules include setting up victims’ helplines that will provide information, guidance and emotional support to victims. It will be easier for victims to report crime online and to participate in criminal proceedings. Victims will receive support at the courts in spaces dedicated for them, additional psychological support will be available to those victims who need it. Child victims will benefit from better access to justice at the courts. Crime reporting and testifying, social services, psychological and medical care and administrative guidance – all these services will be better structured and coordinated to meet specific needs of child victims. All victims will benefit from stronger protection of their personal data as their contact details will not be disclosed to the offender during the criminal proceedings unless necessary for the rights of defence. Furthermore, victims’ access to compensation will be reinforced. The new rules also strengthen training activities to ensure police officers, judges and prosecutors will efficiently respond to victims’ rights and needs. 

Press release: Commission welcomes agreement on stronger EU rules ensuring victims' rights

Funding

Justice programme 2014-2020