Simplified access to digital public administration

Sub-investment 1.4.3 Adoption scale up of PagoPA platform services and the “IO” app. 

Italy’s Recovery and Resilience Plan provides for the adoption of the digital application for payments between citizens and public administrations, through PagoPa, and the adoption of the “IO” app as the key digital touchpoint between citizens and administration for a wide range of services.

The investment is financed by Italy’s Recovery and Resilience plan by EUR 561 million.