A speech-based and text-based AI virtual assistant will be developed by end-2025 for the access to online public services.
RRF support for the two projects will be EUR 53 million altogether.
The goal is improving the user-friendliness and accessibility of public services in Estonia.
A new public body will be established for the reconfiguration of basic digital services and safe transition to cloud infrastructure.
The body will be in charge of the central management of the IT basic services and infrastructures of public institutions.
The implementation of the measure has started, shared server hosting and computer workstation services have been opened to public authorities.
Additional information:
https://investinestonia.com/...
- Reference
- C3.4. and 3.5. in the Estonian Recovery and Resilience Plan
- Project locations
- Estonia
- EU contribution
- €53 000 000
- Project website
- https://www.kratid.ee/burokratt