Description
Type of contract: Contract Agent 3A
Grade: FGII
Unit/Team: PMO.1.003
Working place: Brussels
Publication: from 09/062023 to 23/06/2023 until 18.00 hours Brussels time
We are
The mission of the PMO (Paymaster Office or Office for the administration and payment of individual entitlements) is to provide a high-quality and user-friendly service to beneficiaries by promptly and accurately managing, determining and paying individual rights and expenses (e.g., salaries, pensions, sickness insurance reimbursements and mission expenses).
PMO.1 is responsible for:
- determining and managing the individual financial rights of around 45 000 people when they first start working for an EU institution or body, and whenever a life or other event changes those rights;
- calculating and paying salaries and allowances for approximately 50 000 people per month;
- addressing queries and complaints from staff about their salaries and their rights
The Unit works in teams, each of which is responsible for different processes falling under the Unit's responsibility (e.g. Payment of Salaries, Establishing Rights on entry into services, Family Allowances, Dependent Child Allowances, Allowances received from other sources, Helpdesk). Each team is led by a Team Leader under the supervision of a Head of Sector. There are about 110 staff members split across three Sectors. The Unit aims to provide high quality and in-time services to staff, the Commission, other Institutions, Agencies and bodies in a transparent and customer-oriented way, so that Institutions and their staff can get on with their work.
We propose
We propose a CA FGII post as ‘Administrative Support Agent – Salaries’ in PMO.1.003.
An agent’s salary is comprised of their basic monthly salary plus any allowances (e.g. expatriation, household, child, education) that the agent is entitled to receive. Deductions are made for tax, pension and unemployment contributions (where relevant), health insurance contributions, and allowances received from other sources. Depending on the individual situation of the agent, certain other deductions may also be made directly from salaries (such as for childcare services used). Depending on the place of employment of the agent being paid, the salary may also be subject to adjustments to differences in the cost of living between countries. In addition to changes in salary due to promotions, there is usually a cost of living and/or exchange rate adaptation that takes place once a year.
Working under the supervision of an official or a temporary agent, the Administrative Support Agent will:
- Manage a series of salaries/payslips (around 3 000 files).
- Carry out all necessary activities to ensure that agents are paid correctly and on time.
- Ensure that the relevant procedures are applied correctly (debt letters, pre information letters, transfers based on the article 17 of Annex VII of the Staff Regulations etc.).
- Contribute to maintaining business continuity in case of absences.
- Undertake controls on the payroll system, liaise with colleagues within the PMO, the Human Resources, the other agencies/institutions, and the clients.
The work is varied and involves the use of in-house IT systems.
In 2024 a temporary task-force will be created in PMO to manage the end of service of Parliamentary Assistants. Successful candidates may be attached temporarily to this team offering them the possibility to discover a different angle of PMO activities.
We look for
We are looking for motivated colleagues with good numerical skills, who are client-oriented and able to maintain client confidentiality. The successful candidates will have the following additional following skills/qualities:
- prior experience (or an educational background) in the field of payroll, banking or finance;
- good ability to communicate clearly and in a structured way both orally and in writing in both English and in French;
- an eye for detail, and good analytical capability;
- excellent organisational skills;
- ability to work autonomously and propose pragmatic solutions;
- comfortable handling a significant (but not excessive) workload often to tight deadlines and with a workload peak each month;
- capacity and willingness to learn; it takes 6-12 months to become fully operational;
- flexibility and openness with regard to new requirements, procedures, technologies;
For more details, see below the job description.
How to apply
By the closing date for application, the interested candidates should send their application to: PMO-PUBLICATIONS-AC
ec [dot] europa [dot] eu (PMO-PUBLICATIONS-AC[at]ec[dot]europa[dot]eu)
Please note that only applications fulfilling the following requirements will be considered:
- Subject of the email:
SURNAME – Administrative Support Agent – Salaries – PMO.1.003 - CV:
Preferably in Europass format (Home | Europass) and including the following information at the end of the document: - List of references
- (If available, please indicate the contact details of minimum two references for the most recent and/or most relevant professional experiences – Please ask consent of the person before disclosing their contact details)
- CAST
(Please indicate your Applicant No. as indicated in your EPSO account and the status of your CAST test (successful/not tested/failed)
- CV and Motivation letter:
In a unique PDF document, entitled as follows: SURNAME – Administrative Support Agent – Salaries – PMO.1.003 – Application
Document