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Data privacy statement - Citizens' Dialogues


Protection of individuals with regard to the processing of personal data is based on European Parliament and Council Regulation (EC) 45/2001 (OJ L8 of 12/01/2001). This data processing is lawful according article 5(d) of this Regulation ("the data subject has unambiguously given his or her consent"). 

Description of the service

The service is an event registration tool. Citizens may register to attend a Citizens' Dialogue via this online registration form. By registering users consent to the reception of electronic mail confirming their participation and a thank you letter after the event. The collected data may be used also to send future newsletters regarding not only the event itself but also future events from Citizens' Dialogues as well as surveys. Users need to explicitly give their consent by selecting the appropriate checkbox and can opt-out by contacting the data controller by email.

What data do we collect?

We collect and process information about your name, last name, email address and we ask for your consent to communicate further with you in the future about Citizens' Dialogues.

Who has access to your data?

A limited number of employees in the European Commission headquarters have access to your personal data. These employees are working in the fields of communication and technical support. We do not disclose any personal data to third parties.

How is your data stored?

Your personal data is stored on our computers managed by an IT tool developed by the informatics department of the European Commission (DG DIGIT). These servers are located in our premises in Luxemburg. The rules on confidentiality and protection of personal data are respected during processing according to the Regulation (EC) 45/2001.

How long do we keep your data?

When you register for an event, your personal data is kept in our databases for a period of 3 years. After this period all data that may allow identification will be deleted while data that can be useful for statistical purposes is kept.

How can you verify, modify or delete your data?

To modify, verify or delete your data, you have to contact the data controller.

Data controller

In case you have questions or requests concerning the information submitted by you for subscribing to our newsletter or if you have a complaint regarding the collection and use of your personal data, please feel free to contact the data controller. Mr joachim ott, Head of Unit Citizens' Dialogues, DG COMM C2, 1049 Brussels, Belgium.


Complaints, in case of conflict with the controller, can be addressed to the European Data Protection Supervisor