Details Publication date11 April 2018 (Last updated on: 8 November 2019)AuthorDirectorate-General for Justice and Consumers Files 8 NOVEMBER 2019Factsheet - New Deal: What benefits will I get as a consumer? 27 NOVEMBER 2018Factsheet - What is the European Commission doing for consumers?Other languages (7)español(466.48 KB - PDF)DownloadDeutsch(234.46 KB - PDF)Downloadfrançais(239.49 KB - PDF)Downloaditaliano(231.82 KB - PDF)DownloadNederlands(232.31 KB - PDF)Downloadpolski(460.99 KB - PDF)Downloadromână(456.59 KB - PDF)Download 28 NOVEMBER 2018Factsheet - How will the new collective redress mechanism work?Other languages (7)español(475.7 KB - PDF)DownloadDeutsch(243.64 KB - PDF)Downloadfrançais(241.72 KB - PDF)Downloaditaliano(240.72 KB - PDF)DownloadNederlands(238.35 KB - PDF)Downloadpolski(974.4 KB - PDF)Downloadromână(487.98 KB - PDF)Download 29 NOVEMBER 2018Factsheet - How can public authorities boost consumer protection?Other languages (7)español(370.29 KB - PDF)DownloadDeutsch(377.96 KB - PDF)Downloadfrançais(186.64 KB - PDF)Downloaditaliano(174.04 KB - PDF)DownloadNederlands(183.11 KB - PDF)Downloadpolski(595.46 KB - PDF)Downloadromână(380.99 KB - PDF)Download