Michelle Waitzman is a plain language consultant, trainer, writer and editor based in Toronto, Canada. She is a board member of Plain Language Association International (PLAIN). She specialises in writing about complex subjects in approachable, easy-to-understand ways to help readers find, understand and use the information they need. Author of four books and many articles and blog posts, Michelle has written about immigration, law, banking, animal science, tax, personal finance, computer science, and more. She is dedicated to helping her clients improve the quality, impact and usefulness of their communications. Before starting her business, Michelle worked in TV production for over a dozen years and in corporate and non-profit communications for five years.
