Cooperation with consumer organisations

CPC authorities and consumer organisations strive for an optimal cooperation with the intent to improving compliance with consumer protection legislations and to detect market infringements. This cooperation is without prejudice to the different objectives or different views that CPC authorities and consumer organisations may have on certain matters.

CPC authorities, the European Commission, the European Consumer Organisation (BEUC) and its members held a joint workshop in October 2022 to discuss this cooperation.