Description
Vacancy: COM/2023/173
Function group: AST
Where: PMO.1, Brussels
Publication: from 23/01/2023 to 03/02/2023 until 12.00 hours noon Brussels time
There is currently an open vacancy in PMO.1. According to Article 29 of the Staff Regulations, the applications from officials of the Institutions and laureates of competitions have precedence over applications from other categories of persons. The post is therefore also published internally in the Commission and inter-institutionally, and it is also brought to the attention of competition laureates via the appropriate channels. However, should no suitable candidate be found among the aforementioned categories, it will be possible to consider other candidates, for a temporary agent position.
For these reasons, any person fulfilling the selection requirements may express his/her interest for the post.
We are
The mission of the PMO (Office for the administration and payment of individual entitlements or Paymaster’s Office) is to provide a high quality and user-friendly service to beneficiaries by promptly and accurately managing, determining and paying individual rights and expenses (e.g. salaries, pensions, sickness insurance reimbursements and mission expenses).
The unit PMO.1 ‘Rights and Salaries’ is responsible for providing the following services to staff in active employment in the Commission and in the other EU Institutions and bodies that have delegated these functions to the PMO:
- calculating and paying salaries (including allowances) for approximately 50 000 people per month;
- determining the individual financial rights of staff upon entry into service and whenever a life or other event changes those rights;
- addressing queries and complaints from staff about their salaries and their rights.
The Unit works in teams, each of which is responsible for different processes falling under the Unit's responsibility (e.g. Payment of Salaries, Establishing Rights on entry into services, Family Allowances, Dependent Child Allowances, Allowances received from other sources, Helpdesk). Each team is led by a Team Leader under the supervision of a Head of Sector. There are about 110 staff members split across three Sectors.
The Unit aims to provide high quality and in-time services to staff, the Commission, other Institutions, Agencies and bodies in a transparent and customer-oriented way, so that Institutions and their staff can get on with their work.
The main working languages of the Unit are French and English. A very good knowledge of written and spoken French and English is therefore required. Good knowledge of Dutch is an asset.
We propose
The post of Team Leader for the team with responsibility for managing the family allowances that staff members, their spouse or the other parent of their children and the children themselves may receive from other sources (“PPA”).
Staff (and third parties who receive allowances from an EU institution) must check whether there is an entitlement to any such allowances and must declare them to the PMO; the Staff Regulations (Articles 67 & 68) provide that these amounts will be deducted from the amounts received from the EU.
This is an interesting opportunity for someone wanting to develop their management skills in a small team of around 7 people.
In addition to leading the team, you will be expected to interact with the state, regional and local authorities ("national funds"), who pay allowances of a similar nature to the dependent child and household allowances to address common issues. You will also need to develop a knowledge of how the rules governing how the national funds work.
You will also work with the Head of Sector and other services to develop and simplify procedures, including the project for the automatic indexation of Belgian allowances, and to contribute actively to the HR transformation project.
There are some workload peaks when the amounts of national allowances are changed (in 2022, due to inflation, there were between 4 and 6 changes to the amounts paid by each of the three Belgian Regions).
Team Leaders in PMO are expected to be present in the office at least three days a week. Please be aware that the selection panel will likely be organized a few days after the closure of the vacancy
We look for
We are looking for someone with:
- a genuine interest in people and process management;
- excellent leadership skills (or potential), and the openness and ability needed to work in a team;
- excellent planning, organisation and problem-solving skills;
- a high sense of diplomacy, discretion and confidentiality;
- a good ability to manage responsibilities and work under pressure;
- excellent oral and written communication skills, and very good knowledge of written and spoken French and English;
- a strong customer-service orientation, and
- a quick learning capacity
The following qualities, would be advantageous:
- Experience in the development, review and simplification of procedures;
- Ability to explain complex issues in a clear and simple way;
- A good level of Dutch.
Training will be provided on the Staff Regulations, the establishment of rights, the use of SYSPER Rights, and the HR Transformation initiative so prior experience in these areas is not necessary. Nevertheless, some basic knowledge in these areas would be advantageous.
How to apply?
By the deadline for application, the interested candidates should send their CV and motivation letter in a single PDF document to: PMO-1-HOU
ec [dot] europa [dot] eu (PMO-1-HOU[at]ec[dot]europa[dot]eu).
Please mention in the subject of your application the title of the job “Team Leader – Allowances received from other sources”.
Contact person : Ms. Anya ORAM (PMO-1-HoUec [dot] europa [dot] eu (PMO-1-HoU[at]ec[dot]europa[dot]eu)).
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