Description
Vacancy: COM/2023/2077
Grade range: AST1-AST3
Where: PMO.5.003, Brussels
Publication extended: until 14/09/2023 until 12.00 hours noon Brussels time
There is currently an open vacancy in PMO.5.003. According to Article 29 of the Staff Regulations, the applications from officials of the Institutions and laureates of competitions have precedence over applications from other categories of persons. The post is therefore also published internally in the Commission and inter-institutionally, and it is also brought to the attention of competition laureates via the appropriate channels. However, should no suitable candidate be found among the aforementioned categories, it will be possible to consider other candidates, for a temporary agent position.
For these reasons, any person fulfilling the selection requirements may express his/her interest for the post.
We are
The mission of the PMO (Paymaster Office or Office for the administration and payment of individual entitlements) is to provide a high-quality and user-friendly service to beneficiaries by promptly and accurately managing, determining and paying individual rights and expenses (e.g. salaries, pensions, sickness insurance reimbursements and mission expenses).
PMO 5.003 Laissez-Passer and Visas is in charge in Brussels to operate the central service supporting the issuance of the new format of the EU Laissez-Passer and the collection of visas for mission officers. Our customers are the European Commission, other EU institutions and agencies having signed an agreement (SLA) for these matters. The IT infrastructure for the issuance of the EU LP is dedicated and isolated for security reasons. The EU LP Central Service in Brussels is part of an inter-institutional project with two other enrolment and delivery centers (Luxemburg and Frankfurt), a production site ran by an external contractor and the Joint Research Center in Ispra assuring the Certification Authority for digital encryption. The EU Laissez-Passer is used within the whole world and is a travel document associated to electronic passports. The team in Brussels is composed of 10 people, located near Schuman (Rue Breydel 25), including two profiles as the one for this vacancy.
We propose
We have an open position for an IT System Assistant in the back office team who will be in charge of the management of the dedicated EU LP IT infrastructure. The tasks include all activities necessary to maintain the infrastructure and applications operational, with local first-level support for the colleagues. Other levels of support and maintenance are provided by the IT service suppliers (external contractor, OIB, DIGIT etc). The job implies tight connections with the EU LP business processes and collaboration with the Local Security Officer to implement the security policy specific to the Laissez-Passer. The dedicated infrastructure incorporates around 10 Windows servers, 30 workstations and some network components. The software applications used are within the Microsoft-family (SQL server, IIS, Active Directory …) that also need to be maintained by the system administrator. Within this context, the job holder will participate to the maintenance sessions with the external contractor and liaise with contract management for issues (incident management).
The successful candidate will be consulted when further developments or modification to the IT infrastructure are requested. Additionally, the service uses administrative tools based on SharePoint Online where local configuration is done by the IT System Administrator.
As all members of the team, the candidate will participate as an agent to the operational duties of the EU LP Central service whenever needed and in conformance with the segregation of roles this business implies. The position incorporates the enrolment of applicants, the verification of laissez-passer documents (LPs), the delivery of LPs in Brussels, and the related tasks for the good administration of issued LPs during their full lifecyle (until destruction). Pending the granting of a valid security authorisation (security clearance), the job might include other activities in relation with the core business activities of the service, like signing electronically orders for production.
The EU LP Central Service welcomes the applicants and partners from 08:30 until 16:30 every working day. Physical presence in the office is required for this position.
We look for
We are looking for a motivated and customer-oriented person with proven IT-skills and team spirit. Several years of infrastructure management within a Windows environment are desirable for this position. Knowledge of administration of Windows servers, Active Directory, SQL server and Internet Information Server is mandatory.
An experience as IT Project officer or in application development is also welcome for the candidate seeing the dialog we have with the external contractor and the web services technology put in place.
The job requires a thorough understanding of PKI (Public Key Infrastructure) and ciphering technologies because of its intensive usage within the systems to manage. A security clearance (SECRET UE/EU SECRET) would be an asset.
The main languages used in the office are French and English, the knowledge of other EU languages is beneficial for the service seeing the population of customers we welcome.
How to apply
By the closing date for application, the interested candidates should send their CV and motivation letter in a single PDF file to:
Functional Mailbox: PMO-LUX-MAIL
ec [dot] europa [dot] eu (PMO-LUX-MAIL[at]ec[dot]europa[dot]eu)
Please note that only applications fulfilling the following requirements will be considered:
- Subject of the email:
SURNAME – COM/2023/2077 - CV:
Preferably in Europass format (Home | Europass) and including the following information at the end of the document: -
- List of references
(If available, please indicate the contact details of minimum two references for the most recent and/or most relevant professional experiences – Please ask consent of the person before disclosing their contact details)
- List of references
-
- Reserve list (only if applicable)
(If you are a laureate included in the reserve list of a competition for Permanent Officials, please indicate the reference of the competition)
- CV and Motivation letter:
In a unique PDF document, entitled as follows: SURNAME – COM/2023/2077 - CV & Motivation Letter
Document