Administrative Officer - Management and liquidation of missions

We are

The mission of the PMO (Paymaster Office or Office for the administration and payment of individual entitlements) is to provide a high-quality and user-friendly service to beneficiaries by promptly and accurately managing, determining and paying individual rights and expenses (e.g., salaries, pensions, sickness insurance reimbursements and mission expenses).

The vacant post to be filled is in the sector of reimbursement of travel expenses (002). This sector is about 40 dynamic people comprises three teams and is responsible for:

• Travel costs incurred by staff covered by the Staff Regulations of the Commission and other bodies managed by PMO.5;

• Travel costs incurred by external persons (experts and candidates) invited by the Commission and other European bodies to attend external meetings and/or interviews and/or medical examinations with a view to possible recruitment;

• Contracts and financial management.

Please be aware that the selection panel will be organised soon after the closure of the vacancy.
 

We propose

We propose an interesting position as Leader of the team responsible for the Management and liquidation of missions (20 persons). In collaboration with the Head of Sector and Head of Unit the successful candidate will be responsible for the coordination and monitoring of the resources and activities of the Team "GEMI Services" (Gestionnaire Mission Local).

In addition, s/he will be involved in defining the strategic objectives, the work programme (UMP - Unit Management Plan) and the specific objectives (Action Plan), and will ensure that the resources of the team are effectively allocated to achieve these objectives.

The successful candidate will support the Head of Sector in the implementation of the most suitable processes and procedures to ensure the best customer service, both in terms of speed and quality and precision. Please note that the job requires dealing with highly sensitive information in a timely and proactive manner and ensuring the regularity and legality of relevant procedures.

This post offers an excellent opportunity for a colleague wishing to confirm and develop his/her skills in people management.

The successful candidate is, inter alia, expected to:

• Manage and motivate in a collegial work environment a large team of staff members (the majority being contract agents) located in both Luxembourg and – to a minor part – Brussels;

• Monitor and assess individual team members and team performance.

• Ensure the delivery of first-class quality of service to customers.

• Represent the unit in meetings related to the field of activity;

• Assist and replace the Head of Sector in his/her tasks.
 

We look for

We are looking for a dynamic and motivated colleague, with outstanding organisational skills. He/she will be required to provide customer service on a timely manner and with due regard for confidentiality. A sense of teamwork and collaboration is also essential as well as a strong ability to adapt to different situations.

In PMO, we work in both French and English. Knowledge of additional languages is an asset. In addition, the ideal candidate should be able to:

• Provide high quality and tailored customer service;

• Demonstrate strong aptitude for negotiations;

• Manage the teams’ dynamics in an efficient and engaging way;

• Show high organisational and planning skills;

• Deliver high quality work even under pressure ;

• Take the initiative and propose pragmatic and relevant solutions, displaying good analytical skills;

• Work autonomously and with a proactive mindset;

• Communicate clearly and in a structured manner both orally and in writing, with rigour and precision;

• Adapt to the new requirements, procedures and technologies, facing them with a flexible approach;

• Prove a solid knowledge of the rules on administrative and budgetary management.
 

How to apply?

Interested candidates should send their CV and motivation letter in a single PDF document by the publication deadline to the following email address: HR-LUX-TA-VACANCIESec [dot] europa [dot] eu (HR-LUX-TA-VACANCIES[at]ec[dot]europa[dot]eu) indicating the selection reference PMO/TA/COM/2023/1768 in the subject.

No applications will be accepted after the publication deadline.

 

Documents