Details Publication date14 March 2025AuthorDirectorate-General for Justice and Consumers Files 14 MARCH 2025Consumer confidence in organisations and consumer knowledge 14 MARCH 2025Consumer experience of problems and complaints 14 MARCH 2025Experience of unfair commercial practices 14 MARCH 2025Product safety and experience of product recalls 14 MARCH 2025Environmental aspects and sustainability 14 MARCH 2025Online consumer experience 14 MARCH 2025Cost of living and experience of changing product specifications