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Administrative Support Agent - Tarifficator - PMO.3.001 - job 424551

Description

Type of contract: Contract Agent 3a

Job No.: 424551

Grade: FG II

Unit/Team: PMO.3.001

Working place: Brussels

Publication: from 17/07/2023 to 15/09/2023 until 18.00 hours Brussels time

We are:

PMO.3.001:

The mission of the PMO (Paymaster Office or Office for the administration and payment of individual entitlements) is to provide a high-quality and user-friendly service to beneficiaries by promptly and accurately managing, determining and paying individual rights and expenses (e.g., salaries, pensions, sickness insurance reimbursements and mission expenses).

Unit PMO.3 “Sickness Insurance I” is one of the three units responsible for managing the Joint Sickness Insurance Scheme (JSIS), which has almost 180.000 beneficiaries. The other two units are in Luxembourg and Ispra. Unit PMO.3 is located in Brussels and consists of four sectors: (i) Tariffication; (ii) Accidents and Occupational Diseases Insurance; (iii) Service to JSIS members, (iv) Medical Authorisations, for a total of some 120 persons.

Sector PMO.3.001 (Tariffication) consists of 3 Teams and deals, inter alia, with the tariffication of hospital invoices, requests for reimbursement of medical and funeral costs, the budget of the JSIS including initiation and approval of lists of payment of related costs to members. The sector comprises of 43 staff members.

We propose:

We propose a Contract Agent FG II position as an Administrative Support Agent – Trafficator in the Team dealing with Hospital Invoices.

The administrative agent will be responsible for verifying invoices for conformity with estimates, conformity of documents, evaluation and final payment of hospitals and clinics in the EU, verifying accounting entries and corrections.

The role requires undertaking controls on the accounting system, liaising with colleagues within the PMO, contacts with hospitals and clinics and with other PMO 3 teams and with JSIS members.

The tasks are very diverse and involve the use of different IT tools. Training will be provided on the job.

They will reply to questions from JSIS members through the Staff Matters Portal.  They will collaborate with other JSIS sectors within the unit and in the units based in Ispra and Luxembourg.

As part of the multi-skilled nature of the job, she/he will be required to meet JSIS members directly, deal with telephone calls, emails or equivalent and letters. With experience, she/he will be required to follow up specific files.

The selected colleague might also be requested, in the interest of the service, to work in one of the Unit’s Sector, in particular within the Front Office. Such a position is highly rewarding, offering the opportunity for the handler to provide help and support to our members, sometimes at crucial moments in the life of our JSIS members. The effects of the work done are directly visible, which is very rewarding on a human and intellectual level.

We look for:

The person chosen for the job will have a good analytical approach to problems, with a high level of service orientation, discretion, flexibility, and professional conscientiousness. A high level of resilience is required and understanding of the strict rules on medical secret.

The successful candidate should establish and maintain a good relationship with JSIS members, colleagues and with other services, feel comfortable working in a team, with colleagues inside and outside the Unit.

The ideal candidate has good computer skills (Word, Excel, Powerpoint, Outlook) and is ready to invest in acquiring sufficient knowledge of the Commission administrative procedures.

They possess good analytical and organisational capability and would ideally have a good knowledge of the rules of JSIS. A good command of written and spoken English and French is required; a good knowledge of Dutch would be a strong advantage

Knowledge of any other Community languages (German, Italian) will also be considered as an asset.

A background in finance would be an advantage.

Please note that the PMO places great importance to customer service. The selected candidate is expected to be client-oriented and might be required, in the interest of the service, to work directly with customers, for instance, in front office team.

How to apply

By the closing date for applications, candidates should send their application to: PMO-PUBLICATIONS-ACatec [dot] europa [dot] eu (PMO-PUBLICATIONS-AC[at]ec[dot]europa[dot]eu)

Only applications fulfilling the following requisites will be considered:

  • Subject of the email:
    URNAME – Job No. 424551 – PMO.3.001
    (Please replace SURNAME with your first family name in capital letters)
  • CV and Motivation letter in a unique PDF document by using a PDF merger.
    The name of the file must be:
    SURNAME - Job Nr 424551 – Application
    (Motivation Letters in different documents or in the email body won’t be taken into account) Please avoid printed and scanned documents

Please send your CV preferably in Europass format including the following information at the end of the document:

  • List of references: if available, please indicate the contact details of minimum two references for the most recent and/or most relevant professional experiences (Please ask consent of the person before disclosing their contact details).
  • CAST: please indicate your Applicant No. as indicated in your EPSO account and the status of your CAST test (successful/not tested/failed)

Documents

4 AUGUST 2023
Vacancy notice - Administrative Support Agent - Tarifficator - PMO-3-001-424551