Consumer expert groups
The European Commission consults a number of consumer expert groups in its policy-making process.
European and international consumer organisations
Cooperation between the Commission and consumer organisations is essential to good policy-making.
National consumer bodies
Involving national consumer organisations in EU policy-making is important in producing better and more effective consumer protection legislation.
The Consumer Policy Advisory Group (CPAG)
CPAG is the Commission's main forum to consult national and European consumer policy stakeholders regarding the implementation of the New Consumer Agenda