Behavioural researchBehavioural insights help policymakers in the EU understand how consumers process information and make decisions.Consumer and retailer surveysResults of surveys relating to cross-border trade and consumer protection.Consumer complaints statisticsComplaints data 2006-2018 Foresight study on consumer behaviourStudy to help future-proof consumer policy in the context of the twin transition and the short- and long-termed impacts of the COVID-19 pandemic.Market monitoringConsumer market monitoring survey.Market studiesResearch enables the European Commission to find out how well a particular sector works for consumers.Previous Consumer conditions scoreboards and surveysTracking market functioning and the performance of relevant institutions from a consumer perspective.
Behavioural researchBehavioural insights help policymakers in the EU understand how consumers process information and make decisions.
Consumer and retailer surveysResults of surveys relating to cross-border trade and consumer protection.
Foresight study on consumer behaviourStudy to help future-proof consumer policy in the context of the twin transition and the short- and long-termed impacts of the COVID-19 pandemic.
Market studiesResearch enables the European Commission to find out how well a particular sector works for consumers.
Previous Consumer conditions scoreboards and surveysTracking market functioning and the performance of relevant institutions from a consumer perspective.