The IAS in its second decade
Still at the forefront and getting the job done!
This book provides you with a very passionate insight of the work of the Internal Audit Service. It describes the achievements, progress and vision of a modern internal audit organisation which is at the forefront of the audit profession worldwide
Didier Reynders, Commissioner
Assurance and advice: A journey through the last 20 years and into the future
This publication is a clear testimony to the dedication, professionalism and team spirit of the IAS's managers and staff throughout the entire period
Manfred Kraff, Director-General
This book allows to look back and reflect on the developments and achievements of the service over the last 10 years

Contents
Prologue and welcome
The valued contributions of our Director-General, Manfred Kraff and our key stakeholders with their observations on the work of the IAS over the last two decades and vision of the years to come. A special recognition of the contribution of our late colleague Francisco Merchán Cantos. Read the prologue here.

The managers keeping us ahead
Chapter 1 - Staying ahead - Ensuring improvement, managing priorities, and establishing the tone at the top
Our four directors-general reveal all. They discuss their responsibilities and experiences over the last ten years as they introduced key developments in the professionalisation and organisation of the service. They also share a thought or two on what lies ahead for the service they were, and are, so proud to lead. Read chapter 1 here.
Reorganisation
Chapter 2 - Governance and organisational change in the second decade
Read all about it! First, we look at the story surrounding the centralisation and reorganisation of the IAS. This brought significant change and reinforcement to the service, and clarified our new role as the sole provider of internal audit assurance and advice in the European Commission. Then, through enhancing our knowledge and expertise across a modern and complex Commission policy structure, based on our ‘knowledge clusters’ we get an insight into perhaps our next reorganisation. Read chapter 2 here.

Audit challenges in EU Agencies
Chapter 3 - Streamlining and standardising the audit of the EU agencies and autonomous bodies
What has been the key to auditing the EU Agencies and other autonomous bodies? A success story on the way forward with commitment and good team spirit is told by the three motivated managers in Directorate A who, together with their excellent colleagues, have made it all happen over the last decade. Read chapter 3 here.
Chapter 4 - Perspectives on the work of the Audit Progress Committee
Read about the APC, the committee chaired by our Commissioner that provides a bedrock to the independence and effectiveness of the IAS. What lies behind its success? We recognise the importance of the work done by the APC, its key role in the governance of the Commission, and the important contribution of its secretariat. Read chapter 4 here.
Chapter 5 - Quality counts
Providing quality, performance, and innovation in internal audit has been and remains the key to our success over 20 years. We highlight some of the key projects and initiatives that are keeping the IAS ahead as the leading body in professional internal audit in the public sector. Read chapter 5 here.
Inspirational women
Chapter 6 - The views of six inspirational women in the IAS
Six unique and inspirational women share their careers and experience in the IAS – their enthusiasm and bright outlook, together with their pride in what they are doing in the Commission today is nothing short of exceptional. Read chapter 6 here.
Modernising the IAS
Chapter 7 - Modernising the IAS
We’ve got what it takes to be a thoroughly modern service ensuring great communication and staff involvement at the heart of the service. Amongst many great activities organised by our own staff committee, we feature our successful annual international conferences. Read chapter 7 here.
Chapter 8 - Boosting our know-how
We stay up to date on our profession and with key developments in our audit world, tailored training, the IAS Auditors’ Forum and AudiTED talks – if ideas are worth sharing, we do it well. Read chapter 8 here.
Chapter 9 - Careers of the modern internal Auditor
Great achievements on the career front for internal auditors - four successful managers who have worked, or who are working with the IAS, share their experiences and some great tips and advice that we can all profit from! Read chapter 9 here.
Chapter 10 - The glue – the things that keep us together
Maintaining an effective performance in our work also requires sharing good times together. Take a look at how we have bonded through sport and celebrated with different events and activities over the years. Read chapter 10 here.
Chapter 11 - Moving into the future – the next 10 years
Our Director-General, Manfred Kraff, looks at the challenges ahead and outlines how he plans to take the IAS confidently forward into the next decade –providing assurance and advice of the highest professional quality. Read chapter 11 here.

Documents
- Study
- Internal Audit Service
The Internal Audit Service Assurance and advice: a journey through the last 20 years and into the future
Publications Office website: also available for download in EPUB and PDF formats